Solo & Small Teams
1–5 admins
For the person (or handful) holding it all together. Short, focused sessions you can take without the whole rota falling over.
- + Flexible scheduling around on-call
- + One priority skill at a time
99.95%
median uptime our alumni report after the reliability track
-41%
avg drop in repeat incidents, six months on
18 min
typical response to a quote request
2016
training UK ops teams since
Fewer 2am pages. That's what the training's really for.
Greywater trains system administrators on the things that keep services up — automation, incident command, access hygiene. We measure outcomes, not attendance. Based in Manchester, delivered across the UK.
No obligation. We'll tell you if a cheaper option suits you better.
620+
admins trained
47
UK organisations
4.8/5
avg programme score
6 weeks
follow-up check-in, included
Training built to your size
Pick the shape that fits your team
Mid-Size Ops
6–20 admins
A full cohort from one team, running the same material together. This is where the culture shift happens — shared runbooks, shared language, shared on-call.
- + Manager progress view
- + Content tuned to your stack
- + Six-week follow-up built in
Large & Multi-Site
20+ admins
Rolling programmes across sites and shifts, with a consistent standard everyone's held to. We coordinate the logistics so you don't have to.
- + Staggered cohorts, minimal cover gaps
- + Quarterly reporting to your leads
Straight up: we don't run vendor-specific certification bootcamps. If a single product exam is the goal, a specialist provider is a better call — and we'll say so.
From quote to results
Four steps, no mystery
01
Tell us the shape
Team size, stack, what's been hurting. We quote within 18 minutes on average.
02
We tune it
A short scoping call shapes the material to your systems — not a stock deck.
03
Run the programme
In person in Manchester or remote. Hands-on throughout, ending in a deliverable.
04
Check what stuck
Six weeks later we come back to see what held and what needs another pass.
Pricing
Transparent bands, final quote after scoping
Prices are per cohort, excluding VAT. Your exact quote depends on team size and delivery mode.
Focused Track
One skill area, small group
from £1,900
per cohort · remote
- ✓ One pillar (e.g. automation)
- ✓ Up to 5 participants
- ✓ Session recordings
Most chosen
Full Cohort
Whole team, tuned content
from £4,600
per cohort · in-person or remote
- ✓ Two or three pillars
- ✓ 6–20 participants
- ✓ Manager progress view
- ✓ Six-week follow-up
Rolling Programme
Multi-site, ongoing
Custom
quoted to your plan
- ✓ Staggered cohorts across sites
- ✓ 20+ participants
- ✓ Quarterly reporting
Why us
How we differ from a standard course
| What matters | Typical course | Greywater |
|---|---|---|
| Content shaped to your stack | — | ✓ |
| Trainers still working in ops | — | ✓ |
| Ends with a usable deliverable | rarely | ✓ |
| Follow-up to check retention | — | ✓ at 6 weeks |
| Priced transparently up front | sometimes | ✓ |
Comparison reflects our own delivery model versus common classroom training. No specific provider is implied.
FAQ
The usual questions
How fast will I get a quote?+
Usually within 18 minutes during working hours — that's our running average, not a marketing promise. A detailed quote follows a short scoping call.
Is it in person or remote?+
Either. We deliver in person from Manchester and remotely across the UK. Larger clients often mix: a kickoff on-site, the rest online.
What about VAT and invoicing?+
Prices shown exclude VAT, which we add at the prevailing UK rate. Invoices are itemised so they drop straight into a training or L&D budget. Standard terms are 30 days.
What group size works best?+
Six to twelve is the sweet spot for a full cohort. We run smaller focused tracks too. Over about fourteen and the hands-on parts thin out, so we'd suggest splitting.
Do you offer certification prep?+
No. We teach durable operations skills rather than coaching to a single vendor exam. If that's your only aim, we'll point you to a specialist.
-41%
That's the average drop in repeat incidents our clients see.
Want numbers like that for your team? Start with a quote — it's free, and there's no hard sell.
Request a team quoteRequest a quote
Tell us about your team
Give us the basics and we'll send a personalised quote — usually the same working day. No card, no commitment.
- +44 161 532 7108
- hello@greywateracademy.co.uk
- 28 Tib Street, Northern Quarter
Manchester M4 1LX
Office hours: Mon–Fri, 09:00–17:30 GMT